Just to say thank you so much to Lucy and the team who dealt with my leaking roof.
Lucy in the office was brilliant, the repair team were on time, courteous and very professional.

They carried out a very thorough investigation, found the problem and fixed it with a temporary repair until they can get back in next few days to effect a permanent replacement to the broken roof tiles.
This really is customer service at its very best and i cannot recommend this company highly enough to anybody considering using them.
They are now my 1st point of call for any other household repairs in the future and i have rated them 5 stars on trust pilot.
Well done guys, you really rock.

CLIENT: John Coggins

I would just like to thank Hannah and her team for the amazing job they do each day placing claims for ourselves.


Always helpful and guide us with up to date information regarding jobs and through to completion

CLIENT: Touchstone

I have always found it very easy to deal with Rapid Response in all aspects of work and feel we have a great working relationship, the quality of your engineers and your office staff gives our customers a great service and enables Home 3 to easily manage customers and their claim journey as information and updates are always provided promptly and clearly.

CLIENT: Home 3