“He was lovely and polite”
“If leaving the property, always knocked again when returning”
“Followed guidance of staff on site”
“Ensured cleaned up when work completed”
This is great feedback to receive when dealing with supported accommodation and want to take this opportunity to say thank you to the engineer who attended.

Just want to say a big thank you to Tom and Matt for repairing my balcony - you are my heroes, getting rid of the old planter! It has given me a larger balcony!!! Who! Nothing was too much trouble for them - and it was boiling ho bless them!!! Polite, respectful and very hardworking! Thanks guys xxx

CLIENT: Gwen WS from Chelmsford, Essex

Just to say thank you so much to Lucy and the team who dealt with my leaking roof.
Lucy in the office was brilliant, the repair team were on time, courteous and very professional.

They carried out a very thorough investigation, found the problem and fixed it with a temporary repair until they can get back in next few days to effect a permanent replacement to the broken roof tiles.
This really is customer service at its very best and i cannot recommend this company highly enough to anybody considering using them.
They are now my 1st point of call for any other household repairs in the future and i have rated them 5 stars on trust pilot.
Well done guys, you really rock.

CLIENT: John Coggins

I would just like to thank Hannah and her team for the amazing job they do each day placing claims for ourselves.